What do you need?
A good internet connection (if you can watch a video online, you can make a video call)
- A private, well-lit area where you will not be disturbed during the consultation
- Web-camera, speakers and microphone (already built into most laptops and smartphones)
The easiest way to determine if you are ready for a video consultation is to do a test call.
Ensure you are using the latest version of Google Chrome.
How do you make a telehealth call?
Our telehealth service is only available to patients who have a booked telehealth appointment.
Hardware and operating system
Users require one of the following web browsers:
Windows, Android, MacOS: Google Chrome: version 72 or later
MacOS, iOS: Apple Safari: version 12.0 or later