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What you will need

What do you need?

A good internet connection (if you can watch a video online, you can make a video call)

  • A private, well-lit area where you will not be disturbed during the consultation
  • Web-camera, speakers and microphone (already built into most laptops and smartphones)

The easiest way to determine if you are ready for a video consultation is to do a test call.  

Ensure you are using the latest version of Google Chrome

How do you make a telehealth call?

Our telehealth service is only available to patients who have a booked telehealth appointment. 

Minimum requirements

Hardware and operating system

Web browser

Users require one of the following web browsers:

Windows, Android, MacOS: Google Chrome: version 72 or later   

MacOS, iOS: Apple Safari: version 12.0 or later  

Support the

Western Health Foundation